Need a little help?
Email hello@madovertech.io. Include your device type, app version, game name and puzzle date, and what happened. Never include passwords or private sign-in tokens.
A puzzle seems wrong
Let us know the puzzle name and date. We validate puzzles before release, and your report helps us catch anything we missed.
Restore a purchase
If you bought Hatchd Plus on Android, sign in to your original Hatchd account, then open Plus and choose Restore purchases. Use the same Google account you used for the purchase. The iOS app does not sell anything, so there is nothing to restore there.
Today's puzzles and streaks
Daily puzzles reset at midnight in your saved time zone. A time-zone change takes effect after 24 hours. Practice does not add to your daily streak, and your companion never dies when you take a break.