Your privacy, simply.

Hatchd privacy policy · Updated October 5, 2026

Hatchd is operated by MAD OVER TECHNOLOGY, Second Floor, Plot No 21, Panchsheel Park, G.T. Road, Sahibabad, Ghaziabad, Uttar Pradesh 201005, India, which is responsible for your information. This policy describes the information used to provide the game and your choices.

What we store

Guest play creates a random player identifier and a private sign-in token. We store your chosen name, companion, puzzle attempts, progress, streak, earned items, settings, and friend connections. If you create a recovery code, we store only a one-way fingerprint used to find your saved pet; the readable code is shown only on your device, and anyone who has it can access that progress. Blocking and reporting store the players involved, a report category, and the reported names so our team can review concerns. We store the cheers you choose to send to friends. If you choose Apple or Google sign-in, we use the provider's verified account identifier to restore progress. If your provider shares a name, we may use it as your player name until you choose another. You can edit your player name in settings; accepted friends can see it. When you sign in with Apple or Google, we may use an already connected Game Center or Google Play Games nickname as your player name if you have not chosen one. You can also import either gaming nickname in the name editor; changes there are saved only when you confirm them. We do not store your provider email or receive your provider password. We also store your device's time zone so your puzzle day starts at your local midnight.

Purchases, ads and service providers

Hatchd Plus is sold only in the Android app, and Google Play processes those purchases. The iOS app does not sell anything. RevenueCat helps us check purchase status; we do not store card numbers. Free players can choose to watch a Google AdMob rewarded ad for Shells. When you do, we send Google your random player identifier so it can confirm the reward to us. Google and its advertising partners may process device identifiers, IP address, approximate location, ad interactions and consent choices to deliver, measure and prevent fraud in ads. Hatchd requests regional privacy choices through Google's User Messaging Platform before requesting an ad. Plus members do not receive ads. With your permission, Google Analytics measures visits to our website and app activity such as screens, puzzle starts and completions. Laravel Cloud hosts our service in the United States. OpenAI creates puzzle content using puzzle prompts, not your player profile or game history.

We share information only with the service providers named here (Google for AdMob, the User Messaging Platform, Analytics, Google Sign-In and Google Play billing; Apple for Sign in with Apple; RevenueCat; Laravel Cloud; and OpenAI), and only for the purposes described in this policy. Each of them is bound by its own terms to protect your information to the same or an equal standard as this policy.

Your choices

Rewarded ads are optional: one plays only when you tap “Watch an ad”, and ads never start on their own. Where required, the app provides Ad privacy choices so you can revisit your consent. Optional app analytics are off until you enable them in settings; you can turn them off later. Website analytics are off until you choose “Allow analytics” on the site; use “Analytics choices” in the footer to change your choice. Notifications require your permission. Accepted friends can see your chosen name, your companion and its nest, your streak and the day of your last win, and your XP level. Anyone you send an invite link to can see your chosen name and companion. When “Share my results with friends” is on, friends can also see your spoiler-free daily results and send you cheers, and your results count in anonymous daily comparisons. You can block or report a player from Friends. We do not sell personal information.

Storage and security

Progress remains until you delete your player account. Optional analytics events in our own database are removed after 90 days and deleted when you turn off app analytics. Google Analytics data follows Google's retention controls; turning analytics off stops new collection but does not erase previously sent data. Our database backups are retained for up to seven days. Essential service logs may contain request metadata such as IP addresses to operate and secure the service. Your device stores a sign-in token and cached progress, so protect access to your device.

Export or delete

Open You in Hatchd to export your information or permanently delete your account, including guest accounts. See deletion instructions. Deleting an account does not cancel a Hatchd Plus subscription bought through Google Play; manage it in Google Play. Purchase records that Google Play and RevenueCat keep for billing, tax and fraud prevention are not removed when you delete your Hatchd account.

If you live in the EEA, UK or Switzerland

We use your information to provide the game you asked for (contract), to run optional analytics and personalized ads only with your consent, which you can withdraw at any time in the app, and to keep the service secure and prevent fraud (legitimate interests). You have the right to access, correct, delete, restrict or object to the use of your information, and to receive it in a portable format. Our service providers process information in the United States and other countries; where the law requires, those transfers rely on safeguards such as the European Commission’s Standard Contractual Clauses. You can also complain to your local data protection authority.

Age and contact

Hatchd is intended for people aged 13 and older. Do not provide information about children under 13. Contact hello@madovertech.io for privacy questions, requests to use any of your rights, or concerns.