Your privacy, simply.

Hatchd privacy notice · Updated September 22, 2026

Hatchd is operated by MAD OVER TECHNOLOGY. This notice describes information used to provide the game and your choices.

What we store

Guest play creates a random player identifier and a private sign-in token. We store your chosen name, companion, puzzle attempts, progress, streak, earned items, settings, and friend connections. If you create a recovery code, we store only a one-way fingerprint used to find your saved pet; the readable code is shown only on your device, and anyone who has it can access that progress. Blocking and reporting store the players involved, a report category, and the reported names so our team can review concerns. If you choose Apple or Google sign-in, we use the provider's verified account identifier to restore progress. We do not receive your provider password.

Purchases, ads and service providers

Apple or Google processes mobile purchases. RevenueCat helps us check purchase status; we do not store card numbers. Free players can choose to watch a Google AdMob rewarded ad for Shells. Google and its advertising partners may process device identifiers, IP address, approximate location, ad interactions and consent choices to deliver, measure and prevent fraud in ads. Hatchd requests regional privacy choices through Google's User Messaging Platform before requesting an ad. Plus members do not receive ads. Laravel Cloud hosts our service in the United States. OpenAI creates puzzle content using puzzle prompts, not your player profile or game history.

Your choices

Rewarded ads are optional and are never shown during onboarding or a puzzle. Where required, the app provides Ad privacy choices so you can revisit your consent. Optional game analytics are off until you enable them in settings. You can change this later. Notifications require your permission. Friends can see your chosen name, companion and shared progress after you accept a connection. League participation is optional; your chosen name and weekly score are visible to other league participants. You can block or report a player from Friends. We do not sell personal information.

Storage and security

Progress remains until you delete your player account. Optional analytics events are removed after 90 days. Our database backups are retained for up to seven days. Essential service logs may contain request metadata such as IP addresses to operate and secure the service. Your device stores a sign-in token and cached progress, so protect access to your device.

Export or delete

Open You in Hatchd to export your information or permanently delete your account, including guest accounts. See deletion instructions. Deleting an account does not cancel an Apple or Google subscription; manage subscriptions through that store.

Age and contact

Hatchd is intended for people aged 13 and older. Do not provide information about children under 13. Contact hello@madovertech.io for privacy questions, access requests, corrections, or concerns.